Vacation Rentals Rental Agreement
Cottages and Apartments are individually licensed private vacation rentals operated by Cheryl and Kirk Grantham and offered weekly or monthly as self-catering accommodations. Guests must be at least 21 years old to reserve (Military guests must be at least 18 years old). Well-behaved children and their family are welcome in vacation rentals. Group rentals are prohibited by City Ordinance. Guests arrive directly to the vacation rental address of the accommodation reserved. Occupancy not to be exceeded. Arrival information and a Vacation Rental Checklist are provided by email in advance from the owners. A Vacation Rental Checklist is also provided in each accommodation with guest information regarding arrival and departure information and instructions. Vacation rental guests may use the gas barbeque grill in the vacation rental common area (private grill and tank available $35 per stay), and can access the vacation rental pool.
Check-in time: 4:00 p.m.
Check-out: Prior to 10:00 a.m.
Vacation Rental Deposit/Payment Details
Guest reservations are guaranteed with an advance credit card deposit of 50% of reservation cost and taxes on the guest’s credit card at booking. Balance is due 30 days prior to arrival and guest agrees to pay charge with the credit card on file. Major credit cards accepted, and guest agrees balance may be charged 30 days prior to arrival. Credit card details of the “staying guest” must be provided when booking with us.
Gift Certificates cannot be used as a vacation rental deposit. Please contact Cheryl Grantham directly for information on Gift Certificates or pre-authorization payment for friends and family stays. No sub-letting of accommodations. Please call Cheryl at 561.313.9695, if you plan to pay your balance with a Gift Certificate.
Vacation Rental Cancellation
Reservation holder may cancel Vacation Rental by email. Cancellation made outside of 30 days are subject to a fee of $50.00. Cancellation within 30 days of arrival, guest agrees remaining balance to be charged on card provided. If same dates can be sold, a refund is issued less cancellation fee. If dates are not sold, a credit is issued for future stay within 12 months of reservation–with paid balance. Modifications are subject to $35.00 fee. Cancellations subject to a cancellation fee. No refund on early departures. We recommend trip insurance.
Vacation Rental Details
Occupancy capacity based on full rate reservations in Vacation Rentals (occupancy for each rental noted on accommodation page). Maximum occupancy shall not be exceeded. Discounted promotional rates are offered for two guests only–additional guests fee of $35 pp, if room capacity allows.
Well behaved children and their parents are welcome in our vacation rentals (except Guest House). No additional fee per day for children 12 and under. Maximum occupancy cannot be exceeded.
Self-catering vacation cottages and apartments do not include housekeeping. Housekeeping can be arranged through a licenced, professional cleaning service ($70.00 per hour, two maids, two hour minimum–advance notice required. Please call Cheryl at 561.313.9695 to arrange). If occupancy exceeded or extraordinary cleaning is necessary on departure, guest agrees to pay an additional cleaning fee comensurate with necessary cleaning which will be charged to the credit card provided for the reservation.
Vacation accommodations are professionally cleaned and beds made with fresh linens prior to arrival. Charleston, Bahama, Key West, and Seagrass offer washer/dryer. A coin laundry is available for registered vacation rental guests. Guests can use wash and fold or dry cleaning service at nearby Jack Sheehan’s Cleaners, 1510 Lake Avenue (two blocks) west at Howard Park. Bed Linen Change request is $25.00 per bed, please advance request for scheduling. If you wash our linens, please do not bleach sheets or towels and separate whites and colors prior to washing. Thank you.
Accommodations are fully furnished and offer equipped kitchens. Complimentary Arrival Package includes: paper products, cleaning supplies, trash bags, and Gilchrist & Soames products provided: soap, body lotion, shampoo and conditioner, shower hat, vanity kit, etc.). Please see Vacation Rental Amenities List.
Guest agrees credit card authorization will be kept on file for duration of stay for security deposit, and agrees to pay replacement fee for missing items, red wine or other damage to bedding, towels, flooring, furnishings, property or smoking in accommodation on the credit card used for the reservation. Please do not place flat irons on furniture.
Guests can mail us a postage paid mailer for any clothing or personal items left behind. Once we receive the mailer or box, we are happy to return personal items. Please be aware any items held over 30 days are donated to local charities.
Cleaning Fee: Please see individual accommodation on website for Cleaning Fee which will be added after you reserve your accommodation. Thank you.