Casa Grandview Vacation Rentals Rental Agreement
Cottages and Apartments are individually licensed private vacation accommodations offered weekly or monthly as self-catering accommodations. Guests must be at least 21 years old to reserve (Military guests must be at least 18 years old). Well behaved children and their family are welcome in vacation homes (occupancy cannot be exceeded). Group rentals prohibited by City Ordinance.
Vacation Rental Deposit/Payment Details
Guest reservations are guaranteed with an advance credit card deposit of 50% of reservation cost and taxes on the guest’s credit card. Balance is due 30 days prior to arrival and guest agrees Casa Grandview may charge the credit card on file. Major credit cards accepted, and guest agrees balance may be charged by Casa Grandview. Credit card details of the “staying guest” must be provided and booked with Casa Grandview–not through a third party or with a third party’s credit card. Please contact Casa Grandview directly for information on Gift Certificates or pre-authorization for friends and family stays. No sub-letting of accommodations. Gift Cards (other than Casa Grandview) may not be used as a reservation deposit. Please notify us, if you plan to pay your balance with a Gift Card.
Vacation Rental Cancellation
Reservation holder may cancel Vacation Rental by email. Cancellation made outside of 30 days are subject to a fee of $50.00. Cancellation within 30 days of arrival, guest agrees remaining balance to be charged on card provided. If same dates can be sold, a refund is issued less a cancellation fee. If dates are not sold, a credit is issued for future stay within 12 months of reservation–with paid balance. Modifications are subject to $35.00 fee. Cancellations subject to a cancellation fee.No refund on early departures.
Vacation Rental Details
Occupancy capacity is based on full rates in Vacation Rentals (occupancy for each rental noted on accommodation page). Maximum occupancy shall not be exceeded. Discounted promotional rates offered for two guests–additional guests fee of $35 pp, if room capacity allows.
Well behaved children and their parents are welcome in our vacation rentals (except Guest House). No additional fee per day for children 12 and under. Maximum occupancy cannot be exceeded.
Self-catering vacation cottages and apartments do not include housekeeping. Housekeeping arranged through professional cleaning service ($70.00 per hour, two maids, two hour minimum–advance notice required. If occupancy exceeded or extraordinary cleaning necessary, guest agrees to pay an additional cleaning fee to be charged to on the credit card provided for the reservation.
Vacation accommodations are professionally cleaned and beds made with fresh linens prior to arrival. Charleston, Bahama, Key West, and Seagrass offer washer/dryer. Guests can use wash and fold or dry cleaning service nearby: Jack Sheehan’s Cleaners, 1510 Lake Avenue (two blocks) west at Howard Park. Coin laundry is available for guests near the North Pool. Bed Linen Change request is $25.00 per bed, please advance request for scheduling. Please do not bleach towels and separate whites and colors.
Accommodations are fully furnished and offer equipped kitchens. Complimentary Arrival Package includes: paper products, cleaning supplies, trash bags, and Gilchrist & Soames/Antica Farmacista products provided: soap, body lotion, shampoo and conditioner, shower hat, vanity kit, etc.). Please see Amenities List on individual accommodations.
Guest agrees credit card authorization will be kept on file for duration of stay for security deposit, and agrees to pay replacement fee for missing items, red wine or other damage to bedding, towels, flooring, furnishings, property or smoking in accommodation on the credit card used for the reservation.
Check-in time: 4:00 p.m.
Check-out: Prior to 10:00 a.m.
Cleaning Fee: Please see individual accommodation for Cleaning Fee.